Privacy Policy

This policy explains how we collect, use, and protect your personal data when you use wachowskiherbs.pl. Last updated: April 2024.

1. Who We Are

This website is operated by:

Radoslaw Wachowski Farm (Gospodarstwo Rolne Radoslaw Wachowski)
Bodzewo 57, 63-820 Piaski, Poland
Phone: +48 693 958 465
Email: radoslaw@wachowskiherbs.pl

We are the data controller for all personal data collected through this website.

2. What Data We Collect

We only collect data that you actively provide to us. This website does not collect data passively through tracking scripts, analytics, or advertising networks.

Contact form data: When you submit the contact form, we collect:

First and last name
Email address
Phone number (optional)
The content of your message

We do not collect: IP addresses (beyond standard server logs), browser fingerprints, device identifiers, or any behavioral tracking data.

3. How We Use Your Data

We use your personal data solely for the purposes for which it was provided:

To respond to your inquiry - we use your name, email address, and phone number (if provided) to reply to your message and handle your request.
To establish B2B cooperation - if your inquiry leads to a business relationship, your data is used to manage that relationship, including sending quotations, arranging sample shipments, and handling orders.
To comply with legal obligations - we may retain certain data as required by Polish and EU law, including accounting and tax regulations.

We do not use your data for marketing purposes without your explicit consent. We do not sell or rent your data to any third party.

4. Cookies and Tracking

This website does not use analytical, marketing, or tracking cookies. No consent banner is required for standard browsing.

The only exception is our embedded YouTube video player. If you interact with an embedded YouTube video, Google/YouTube may set cookies on your device in accordance with their own privacy policy. These cookies are controlled entirely by Google and are only activated when you play the video. You can review Google's privacy policy at policies.google.com/privacy.

No other third-party scripts, pixels, or tracking tools are loaded on this website.

5. Data Storage and Security

Your data is stored securely using the following infrastructure:

Web hosting: Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. All servers are located within the European Economic Area (EEA).
Email service: Zoho Corporation, with servers located in the European Union. Email correspondence, including form submissions forwarded to our inbox, is processed via Zoho's EU infrastructure.

We have entered into Data Processing Agreements (DPAs) with all processors in accordance with Article 28 GDPR. Your data is never transferred to countries outside the EEA without adequate safeguards.

We apply technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS), access controls, and regular security reviews.

6. How Long We Keep Your Data

We retain personal data for a period of 3 years from the date of the last contact or from the end of any business cooperation, whichever occurs later.

Data related to invoices and commercial contracts may be retained for longer periods as required by Polish accounting and tax law (typically 5 years from the end of the financial year).

After the applicable retention period has expired, personal data is permanently and securely deleted.

7. Your Rights

Under GDPR, you have the following rights with respect to your personal data:

Right of access - you may request a copy of the personal data we hold about you.
Right to rectification - you may request correction of any inaccurate or incomplete data.
Right to erasure - you may request deletion of your data where there is no legitimate reason for us to continue processing it.
Right to restriction - you may request that we limit how we use your data in certain circumstances.
Right to data portability - you may request your data in a structured, machine-readable format.
Right to object - you may object to processing based on our legitimate interests.
Right to withdraw consent - where we rely on consent as a legal basis, you may withdraw it at any time.

To exercise any of these rights, please write to us at radoslaw@wachowskiherbs.pl. We will respond within 30 days. There is no charge for exercising your rights.

8. Right to Complain

If you believe we have handled your personal data unlawfully, you have the right to lodge a complaint with a supervisory authority. In Poland, the competent authority is:

President of the Personal Data Protection Office (Prezes UODO)
ul. Stawki 2, 00-193 Warsaw, Poland
Website: uodo.gov.pl

You may also contact the supervisory authority in your own country of residence within the EU.

9. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any external sites you visit.

10. Children's Privacy

This website is intended for business use only. We do not knowingly collect personal data from individuals under the age of 16. If you believe a minor has submitted personal data through our contact form, please contact us immediately so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The most current version will always be published on this page. We encourage you to review this policy periodically.

12. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: radoslaw@wachowskiherbs.pl
Phone: +48 693 958 465
Post: Bodzewo 57, 63-820 Piaski, Poland